Employee Assistance Program (EAP)
EAP provides 24/7, free, confidential services to help with all of life's issues.
Phone: 866.335.4910 TTY: 800.697.0353
Website: LSS Guidance Resources Online
When registering for a login the first time, use “LSSLiving” for our organization web ID.
LSS partners with ComPsych’s Employee Assistance Program (EAP) called “GuidanceResources” to provide support and services to all LSS employees and their household members. The GuidanceResources EAP provides 24/7, free, confidential services to help with all of life's issues, including stress at work or home, strained relationships, parenting/family concerns, conflicts/communication issues, depression/anxiety, budget/financial challenges and many more. To access services, call 866-335-4910 or go online to guidanceresources.com. When accessing the program, counseling services are available to you via telephone, text/chat, video calling, or in-person. All employees (and household members) are eligible to use the EAP starting their first day of employment with LSS. To access the online resources, please go to guidanceresouces.com and enter “LSSLiving” as the “Web ID”.
Additional resources and information can be found here:
ComPsych Program Overview: Your ComPsych GuidanceResources® program offers someone to talk to and resources to consult whenever and wherever you need them
ComPsych FAQ: What is the “Employee Assistance Program”?
Confidential Emotional Support: Our highly trained clinicians will listen to your concerns and help you or your family members with any issues
Work-life Benefits: To help ease the transition to your new environment, our work-life specialists are here to help provide qualified referrals and customized resources
Financial Benefits: Our financial experts can assist with a wide range of issues
Legal Benefits: Talk to our attorneys for practical assistance with your most pressing legal issues
Wallet card: Small business card sized card with your EAP contact info.
FYI: EAP services continue to be available for employees and their household members for 90-days beyond separating employment LSS (including when an employee passes away).
ComPsych Mobile App (GuidanceNow)
Available in the Apple App Store or in the Google Play (Android) Store
The A.R.C. Angels Foundation is a local organization that meets with high school kids to help get the conversation started and encouraging teenagers to speak up or reach out when they’re struggling with depression and/or suicidal thoughts. To learn more, click on the A.R.C. Angels Foundation logo above. To have them visit your LSS work location, please speak with your local HR representative.