What is TCARE?

Through expert support and tailored resources, TCARE helps individuals focus on their own wellbeing, and prevent burnout, as they care for others.

Caring for others can at times seem overwhelming.  We know firsthand the job may never feel done, isn’t always easy, and can take a toll on one’s personal, physical, and emotional health.  It can also create conflict within a family or disrupt professional or personal motivation and responsibilities.

TCARE is here to help and as an LSS Employee, this program is available to you at no cost!  No matter your position, you play a large role in the health and well-being of our residents.  We have partnered with TCARE to bring you a wide range of resources, helping you support others at home or at LSS, so you can live life to the fullest.

 How TCARE Can Help:

  • Member portal with tools, resources, and surveys to help you better understand your needs as you care for our LSS community or others. 

  • Personalized support and action plans from a TCARE Specialist for personal caregiving responsibilities and needs inside and outside of work.

  • 24/7 Peer to Peer Support - connect anonymously with a community of peers and a trained moderator.  Chat as long as you want, as often as you need.

TCARE can help you find resources for any need you or your loved ones may have (mental health support services, identifying therapy and counseling resources, financial help, home equipment, and more…).  There is no limit to what we can help you with, and your TCARE specialist will partner with you to help meet your needs for as long as you need help and support. 

Ready to access your TCARE benefit?

You can get started in one of two ways:

  1. Visit https://www.mytcare.ai/lss, select “Get Started”, create a user id and password, and take the wellbeing screener.  This will allow you to schedule time with your TCARE specialist that works best for you.

  2. Call us at 1-833-717-2456, leave a message with your first and last name, your phone number, and the best time to call you back and we will call you to set an appointment that works best for you to meet with your TCARE Specialist between 8am and 8pm M-F. 

If you’re unable to access TCARE Support or have questions related to your schedule, clients, etc., please contact someone in your local LSS Human Resources department.

Additional Resources:

TCARE Overview

24/7 Peer to Peer Chat

General TCARE and LSS Flyer

TCARE Privacy Policy